Shipping
Your artwork is shipped fully insured and tracked worldwide. Each piece is carefully packed by hand for its journey and registered from end to end, so its progress can be followed from the studio to your door.
A quote for your destination
For international orders, shipping costs are calculated individually based on the artwork’s dimensions, framing and destination.
For an estimated shipping quote, including packaging and insurance, email lin@linwong.com with the artwork you have in mind, your destination country and postcode or ZIP code.
For domestic orders within Indonesia, shipping is included in the listed artwork price.
Packaging
How an artwork is prepared for shipping depends on its size and framing option.
International shipping
Unstretched canvas works can be carefully rolled and shipped in a rigid tube with waterproof protection. This is the most economical option for international shipping, and the artwork can then be professionally restretched and framed locally once it arrives.
Stretched or framed artworks are shipped in a custom-built protective box. Larger or higher-value works may be shipped in a purpose-made crate for additional protection.
Domestic shipping within Indonesia
Paintings are delivered stretched and ready to hang, with framing included (if already applicable) where specified for the individual artwork.
Preparation and dispatch
Each artwork is packed by hand with care, so please allow 2–3 business days for your piece to be prepared once your order is confirmed. Larger works and custom crates may take a little longer.
Packing and dispatch happen Monday to Friday only, never on weekends or public holidays. I also don’t arrange rushed or weekend deliveries. Your artwork travels by standard insured shipping, so it arrives safely rather than quickly.
Indicative delivery times
Shipping times vary depending on the destination and carrier. As a general guide, once an artwork has been dispatched:
- Australia — 2–7 business days
- United States — 3–10 business days
- United Kingdom — 4–7 business days
- Singapore — 2–5 business days
Larger works requiring custom crating, or artworks being dispatched from a current exhibition rather than directly from the studio, may take longer. A realistic delivery timeframe will always be confirmed with you before shipping is arranged.
Once your artwork has been shipped, I’ll send you a tracking link so you can follow its journey.
Duties and taxes
International shipping quotes do not include any customs duties, import taxes, VAT, GST or other charges that may be applied by your destination country.
For international orders, the buyer is responsible for paying any applicable customs duties and taxes. The amount charged will depend on the regulations of your destination country and may also be calculated based on the declared value of the artwork.
Original paintings are generally classified under HS Code 9701. Some countries apply reduced or favourable duty rates to original works of art; however, customs rules, tax rates and exemptions vary by country. Any final charges are determined by the relevant customs authority and are payable by the buyer upon import or delivery.